High Performance

Effective feedback is a key tool to driving high performance in organisations. To create a competitive advantage through your people, you need to be able to measure performance, identify areas for improvement and provide effective feedback to staff in a way that motivates them to continuously improve. We have worked with businesses in many industries to create performance appraisal systems that provide specific, relevant feedback that employees want.  

We have delivered training to many business owners and managers in setting up performance appraisal systems and delivering effective feedback to staff. We can deliver the following services to help you create a high performance culture in your business:

Performance Appraisal
We develop performance appraisal systems incorporating competencies and measurable targets. Using objective, measurable data makes the feedback more meaningful and creates a consistent process. It also makes it easier for managers to recognise achievements and help their staff with areas for improvement. We provide training and coaching for managers in carrying out appraisals and delivering effective feedback.

360 Degree Feedback
When an employee receives consistent feedback from a number of sources about their strengths and weaknesses, it appears more valid than if the feedback comes only from their manager. We can help you to collate 360 degree feedback, identify key issues for each individual and provide them with an objective, constructive summary of comments.

Individual Development
We can work with individuals in your organisation to maximise performance with a coaching programme tailored to their role and personal style. This kind of focussed development activity will help you to build on the key strengths of individual staff support staff retention by helping people to progress in their careers and reach their full potential.