Our People

Carole Bates
Carole started working as a human resource practitioner in a professional services practice in1995. She established her own consultancy in 2003, with particular expertise in implementing effective people management systems to drive workplace productivity.  She is a member of the Human Resource Institute of New Zealand and a CoachU certified coach.  She has worked with a wide range of organisations, including corporates, government departments and privately-owned companies. 

Carole has a strong understanding of best practice strategies for people management.  She led the implementation of "Investors in People" for Gosling Chapman Accountants.  This internationally recognised standard ensures that people management processes contribute to business success.  Carole understands how to link people management and development initiatives to bottom line results for a business.

Carole is passionate about improving workplace productivity by helping individuals in organisations to reach their full potential and facilitating sustainable changes in behaviour.

In addition to her experience and technical expertise, Carole brings excellent communication skills to her client relationships.  She delivers results with empathy for each client's unique challenges.  Carole believes that outstanding organisational performance is achieved not only by implementing great systems but by collaborating effectively with her clients and empowering them to be successful leaders.